LegalChart works by providing a secure service that leverages proprietary software to retrieve, deliver, manage and store medical records requests on behalf of you and your clients. This helps you save money, save time, be compliant and serve your clients better.

 

Accelerates the retrieval of medical records through the use of our proprietary process, LegalChart traditionally obtains medical records within 30 days by utilizing a request process that requires healthcare facilities to adhere to federal law in the delivery of medical record request through LegalChart’s platform. Often times, we receive records within 48 to 72 hours from the request. Speeding up the medical records process allows our clients to review and resolve their clients matters faster leading to greater client satisfaction and a reduction in overall time to resolve the client’s matter.

 

The average medical request is 75 pages. Given the state law authorized charges your entity is currently paying, our low-cost fixed expense of $50 per medical record request is almost 50% less expensive than if you and your staff did the work yourself.

 

LegalChart utilizes a web-based interface with electronic signature functionality allowing your clients to sign medical records requests on their mobile device. This makes it easy on your staff, eliminating time that they have to interact with the client to obtain signatures.

 

LegalChart helps you monetize you and your staff’s time that you are currently giving away for free. Let us bill for the work and you can allocate it to your client which is where the expense truly belongs. LegalChart will free up your employees’ time to work on more substantive issues surrounding your client’s matter.

 

LegalChart can help to reduce staff time needed to address the never-ending medical records request issues.

 

LegalChart manages the risk for you by providing your Client with the means to make the medical request through LegalChart and then sharing the medical records with you. A patient/client can share their medical records with whomever they want and the entity or persons receiving the records have no HIPAA obligation with regard to the shared records. There still may be a fiduciary duty of confidentiality but not a HIPAA obligation.

 

LegalChart stores your client’s medical record for three years in a HIPAA compliant cloud environment so you don’t have to store it. The patient will have access to the records for three years via their own personal account. This eliminates the risk of you storing Client’s medical records in a storage unit or other facility that can be accessed or broken in to by a third party. Most storage units require the front office to have a key to be able to access your storage unit which may be a HIPAA violation. We have seen expired credit cards cause storage units to be emptied of patient files including medical records solely based on a clerical error. Typically, these units are sold to the highest bidder.

 

Retrieving a Client’s file is a time-consuming expense for our clients that has little or no value other than the receipt of the records. LegalChart stores your client’s medical records which is the bulk of most client files, limiting useless stacks of paper, shredding charges and storage fees. There is no need to copy and deliver the medical records to a Client as the Client will have access to all of those documents via our proprietary platform.